"The outcomes provided us with a rich, detailed and comprehensive brief that enabled us to deliver a thorough, user relevant and meaningful proposal to our client."
"As project strategist I was the recipient of a series of workshops generated, run and documented by HCD for one of our key clients. The outcomes provided us with a rich, detailed and comprehensive brief that enabled us to deliver a thorough, user relevant and meaningful proposal to our client. It is surprising that our industry does not take this creative user centric approach on all projects."
Director, Girvan Waugh
"Following successful workshops created, facilitated and recorded by Martin and his team for one of our clients, we turned the focus on ourselves and engaged them to provide our company with a similar session on Values and Behaviours as part of our change management program. These workshops were extremely beneficial. The techniques and tools they engaged and the intuitive and professional manner they facilitated them ensured that we got to the core of our values and absolutely achieved the optimal outcome. The follow up and information we received was interpreted and packaged in a highly detailed and efficient format making next steps seamless. We continue to engage Human Centred Design to support our strategic initiatives both internally and with our client engagements."
"We continue to engage Human Centred Design to support our strategic initiatives both internally and with our client engagements."
"Our work is project focused and centres on bringing together partners across multiple sectors: government, enterprise and academia. Our challenge is to find common ground between their different agendas. We turned to HCD to run workshops with the intention of bringing the groups together and they were instrumental in helping us construct a shared narrative for each project. The workshops had the added benefit of creating a bond and relationship amongst the stakeholders which will sustain the projects into the future. HCD, as an external agency, provided an independence and integrity to the process gaining the trust of all stakeholders. We value their contribution."
"HCD, as an external agency, provided an independence and integrity to the process gaining the trust of all stakeholders. We value their contribution."
A new approach to solving problems
The problem is that too often the wrong questions have been asked. A new approach is being called for to make sure your investment is relevant today, tomorrow and into the future. We involve a wide range of stakeholders in the process, from visionary leaders to those who implement the value proposition of the organisation.
It is the users who collectively hold
the key to solving the problems associated with people, process
Identify the problem and the solution together
You need a 'design thinking' focused approach, collaborating with those who own the problem,
and for whom the solution is being designed.
This co-creative method promotes user engagement with exciting results as the intensity and speed of this creative process pushes boundaries and taps potential that delivers the most relevant, meaningful and highest quality outcomes. It takes people on the journey and is the first step in 'change management'.
True innovation lets you design your future without reacting or even anticipating change.
"Disrupt or be disrupted". Have the courage to question your own business model.
Those who create change lead
Your ability to adapt to new market forces will, at best, allow you to continue to fight for your market share.
Those who do adapt compete
Change is the constant and
success will be underpinned not by how big you are but by how fast you can adapt
Those who do not adapt die
Disruption, open borders and networked communities have created new economies of work. This means you can no longer do what you do today and expect the same results tomorrow.
Innovation is the
workplace experience design (WXD)
We design strategies with people and not for people.
Human-centred design help organisations clarify, translate and implement business strategies using a co-creative approach to achieving the best outcomes.
Our services are built around the challenges that organisations face in relation to people and culture, business operations and the physical environment.
We deploy a methodology that focuses on asking the right questions before we begin to create the solutions.
We apply the human perspective in every step of the process.
Who is HCD?
on asking the
right people the
Human Centred Design Pty Ltd
ABN: 29 615 436 729
Telephone: +61 405 134 685
Get In Touch
"The next five years
will see a revolution
of such magnitude that
our working lives and workplaces will be transformed beyond recognition."
“ We yearn to co-create
to open our minds and hearts to connect, educate and inspire us. It's what knits us together.”
"I am passionate about putting people at the heart of organisations, giving them a voice and purpose. If people are our largest investment, why are we not engaging them?"
Your people are at the centre of the solution
A ‘C’ suite engagement to identify the ‘real’ problem to solve - not the perceived problem. Brainstorm how your company can reflect its value proposition and map the employee and customer experience journey.
Travel through the 'sliding doors' to examine future possibilities and hypotheticals. Here anything can exist and together we ignite our true potential:
abstract and creative thought - the very qualities that are the fertile ground for innovation.
People engagement. A rich and deep exploration for those whom the environment is being designed, to inform the brief. Through a series of creative activities, we generate divergent thinking that produces amazing results.
See the future workshops
really exciting when
'working for ' becomes 'working with' – when it makes space for people
to share and shape their own experiences."
career as a designer, artist and director,
I have discovered the ultimate art form:
"Connecting the people, the place and the business process from a bottom up perspective will realise a successful change process."